HEALTHCARE INNOVATION
Redefining Emergency Room & Urgent Care for Modern Healthcare Systems
A trusted partner for hospitals nationwide, delivering faster care, operational relief, and measurable financial performance through the ERUC model.
ABOUT INTUITIVE HEALTH
Our Story
In 2008, a group of accomplished emergency physicians, led by Jay Woody, MD, believed there was a better way to treat and bill patients. These forward-thinkers realized that patients experienced fear and anxiety when visiting the ER and that great care requires compassion and empathy. They deliver on that realization every day.
Pioneers
Patients First
Customer Service
Win-Win Model
OUR APPROACH
What Makes Us Different
Intuitive Health’s hybrid model generates meaningful value across the entire healthcare ecosystem, benefiting hospitals and patients, as well as employers and other payers.
Leadership Team
Our leaders worked with some of the nation’s leading companies before joining Intuitive Health. Their expertise:
- Guides hospitals to stable, strategic growth
- Provides strong customer service
- Helps save payers and patients hundreds of millions of dollars
ER & Urgent Care Dual Model
As patients demand better access and better services, this unique model delivers.
- No need to choose between visiting an ER or Urgent Care
- Efficient door-to-door times and no waiting
- Concierge-level customer service
Careers With Intuitive Health
Join our cohesive team of professionals and work in a supportive environment.
- Make a meaningful impact and build your career
- Enjoy greater schedule options than hospital ERs
- Experience collaborative, team-based care
As Your Strategic Partner, We Bring You Best-in-Class Support
From start to finish, Intuitive Health supports you in executing the hybrid model. With a Net Promoter Score (NPS) consistently exceeding 75, hybrid facilities promote patient loyalty that leads to repeat visits and reduced leakage.
20+
Health System Partners
1,000,000+
Patient Visits Per Year
100+
Facilities Opened & In Development
73
NPS Average
PARTNERS
Trusted by Health Systems Nationwide
GET STARTED
Partner With Intuitive Health
Work with Intuitive Health to build, operate, and launch successful consumer healthcare facilities—bringing emergency and urgent care together under one roof.
MEET THE TEAM
Our Leadership Team
The Intuitive Health executive team includes creative, progressive leaders in business development, strategic growth, and operational excellence within the healthcare sector.
Thom Herrmann
Chief Executive Officer
Jay Woody, MD
Chief Medical Officer, Founder
Garett Jackson
Chief Financial Officer
Casey Fisher
Chief Operating Officer
Marshall Leslie
Chief Growth Officer
Mason Deal, FACHE, MBA, MHA
Chief Development Officer
David Mangan, MBA
SVP of Marketing
Audra Early, RN, BSN
Market President, West
Kari Wolfe, SPHR
VP of Human Resources
Clare Rager
General Counsel and Chief Legal Officer
AWARDS & CERTIFICATES
Center of Excellence
Intuitive Health's Center of Excellence recognizes hybrid ER and urgent care facilities that exceed extremely rigorous metrics unprecedented in the healthcare industry. These teams exceed patient expectations, deliver quality patient care and provide an excellent customer experience - better than most prestigious retailers. Winners are selected based on their exceptional patient satisfaction scores, overall performance and reputation in the market. Each winner exemplifies one or more qualifications chosen by the Center of Excellence based on key healthcare excellence benchmarks including NPS (Net Promoter Scores), door-to-door time, quality clinical excellence, safety of care, operational efficiency, social media reputation and team engagement.
Center of Excellence Award
As the most prestigious accolade awarded by the Center of Excellence, its winners have exceeded rigorous national best practices and exceed even the top patient satisfaction and operational performance scores. The winners of this award maintain a Google Search star rating of 4.3/5 or higher, and an NPS of at least 80—a performance level within the top 1% of all national retailers.
- Legacy ER & Urgent Care - Frisco West in Texas
Up and Comer Award
Recognizing the newest facilities, the Center of Excellence Up and Comer award is given to locations that have done an exceptional job getting up and off the ground and quickly achieving the quality of care and patient satisfaction that Intuitive Health is known for. The winner of this award exceeded at least one Center of Excellence award criteria within their first 18 months of operation.
- Baptist Health ER & Urgent Care Center - Blankenbaker in Kentucky
- Premier ER + Urgent Care Center - Woodway in Texas
- UF Health Emergency & Urgent Care Center - Baymeadows in Florida